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New device management features boost Nokia Intellisync Mobile Suite |
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Written by Nokia
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Friday, 17 August 2007 |
 Nokia unveils today the new device management features of its Nokia Intellisync
Mobile Suite. Wider device support, tighter integration to enhance user experience,
remote control, improved theft-loss protection and hardware control allow IT managers
to enhance and scale customer support while reducing support costs.
Nokia Intellisync Mobile Suite delivering tangible benefits for IT managers and
end-users alike
"We are seeing a strong interest from European and global operators and business
customers for device management functions that mirror those of the IT environment,"
said Scott Cooper, senior vice president, Enterprise Solutions, Nokia. "By adding
the new capabilities into our current suite of products, we are responding to
the market demand and accelerating the adoption of business mobility beyond mobile
email."
The new device management features of Nokia Intellisync Mobile Suite are:
- remote control for easy troubleshooting of mobile devices over-the-air
- ability to control hardware elements such as disabling the use of camera or
WLAN on a mobile device
- enhanced theft-loss protection
Remote control of Windows Mobile devices
Administrators are able to wirelessly take control of a device not directly in
their hands and visually see the screen of the device. Helpdesk users are able
to access these devices, as if they are actually holding them, for troubleshooting,
initial provisioning, upgrades, and training purposes. Initially, the remote control
feature supports Windows Mobile devices, with Symbian support to follow in future
releases. Remote control is offered as part of a Nokia Intellisync Device Management
license.
Control of hardware elements for Windows Mobile devices
Administrators can disable/enable selected hardware elements on end-user devices
such as the camera, Bluetooth, WLAN, infrared and memory card. A user receives
a pop-up screen notification that hardware functionality is disabled. The setting
cannot be overridden by the end-user. This new functionality gives the option
to disable functions like the camera on a mobile device in case company policy
does not allow cameras on their premises. Control of hardware elements is offered
as part of a Nokia Intellisync Device Management license.
New theft-loss protection features
Power-on-password is now supported for S60 3rd Edition Nokia Eseries and Nokia
Nseries devices via the Nokia Intellisync Mobile Suite client. This functionality
uses the device built-in "lock" application. Similarly, hard reset is supported
for S60 3rd Edition Nokia Nseries devices. The functionality uses the built-in
device "factory reset" application.
Nokia Intellisync Mobile Suite provides businesses with the flexibility, manageability,
and extensibility to connect any corporate data to any device, over almost any
network, to meet both current and future mobility needs.
About Nokia
Nokia is the world leader in mobility, driving the transformation and growth
of the converging Internet and communications industries. Nokia makes a wide range
of mobile devices and provides people with experiences in music, navigation, video,
television, imaging, games and business mobility through these devices. Nokia
also provides equipment, solutions and services for communications networks.
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