Steve Lovell, 35, from Leeds, has joined Dialogue following previous roles at two of the world’s largest telecommunications companies, Orange and BT. Steve has experience in providing end-to-end support to a wide spectrum of applications, platforms and services including, networks, firewalls, infrastructure and IT support.

At Orange, Steve was Head of Support Operations for seven years, where he was responsible for multimedia technical operations and services. More recently, at BT his role as Service Operations Centre Manager, involved overseeing technical support teams responsible for all live NHS services provided by BT.

“I am really looking forward to working with a team of people that already have an excellent reputation in the mobile arena,” said Steve. “One of my main objectives is to further develop Dialogue’s technical infrastructure and procedures, in order to continue to improve platform and service reliability. My other main focus is to provide the best possible customer service to new and existing customers as well as meeting and forming good relationships with Dialogue customers.”

Hugh Spear, Dialogue’s Managing Director is excited to have Steve on board:

“We are all very excited about Steve joining our management team and he will be an integral part of helping drive the business forward. Steve’s technical knowledge and expertise will help continue to improve Dialogue’s reliable platform, and ensure we continue to provide a great service to our customers.”

Steve’s career high came whilst at Orange, where over a period of three years, all services within his remit achieved 100 percent uptime.

About Dialogue:

Dialogue is a world leader in mobile messaging, mobile electronic payments processing and specialises in the development and rapid deployment of mobile applications that utilise text messaging and mobile multimedia. Its customers include BT, MSN, Virgin Mobile and O2. The company has offices in the UK and Australia.

www.dialogue.net