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Cambridge Judge Business School and Nokia sponsored a study of the impact of
technology, collaboration and morale among US/UK business leaders in Global 2000
business
New York, NY, USA - In today's fast changing global world, a new study of top
business leaders shows that maintaining productive, high morale teams relies heavily
on companies' investing in both the right mobile technology and rewarding collaborative
behavior.
The changing world of work with knowledge workers often working across distances
and time zones requires business leaders to adopt a more participatory management
style. The communications challenge is often akin to marshalling a 24/7 network
of on-line volunteers.
A new study among 400 US/UK business leaders by Cambridge Judge Business School
found that there is a clear link between company morale and how technology is
used to collaborate at a work team and company level. Employees want to communicate
- to be more productive, and have better relations with their peers.
Three quarters of those interviewed reported that their companies deploy collaborative
technology to enable people to share information quickly and easily. Used effectively,
mobile technology leads to highly collaborative workplaces and employees who feel
empowered and productive.
- 86% say that interactions between themselves and others helps spark new ideas
- 82% say that people in other work locations support them in their work
- 75% say that when they need additional help they get the best person to help,
wherever they are
- 74% say they would not be able to do their job if they couldn't work with people
outside of their own work team
These same business decision makers were also clear on the intangible benefits
of mobile technologies, notably innovation, collaboration and communication.
Mobile technologies are viewed as crucial in the new world of work with over 90%
of business decision makers saying that technology was an important enabler of
their company's collaborative efforts and over half said technology was critical
to collaboration. In fact, 74% claimed that technology made collaborative decisions
easier to make and three fourths of the business leaders interviewed deploy collaborative
technology that enables people to share information quickly and easily.
This collaborative momentum is built on an upward virtuous circle of collaboration
and trust. Collaboration at a work team level builds trust and trust leads to
greater levels of collaboration. Supported by the effective use of technology,
the outcome is higher levels of personal and company morale. For instance, out
of the business decision makers that were interviewed 80% claimed that having
the mobile applications and devices they need has had a positive impact on their
moral and 76% responded that having the right mobile applications and devices
improved their company's morale.
The key benefit that companies need to focus on in a successful IT spend is improved
collaboration. The right types of technology can link people seamlessly, enhance
collaboration, and spur innovation and enhanced company morale.
According to Ben Hardy, lecturer at Judge Business School, the key finding from
this study is that "Companies should not blindly invest in whatever technology
comes along and hope that it will work but closely ally their technology strategy
to their people strategy to ensure that maximum value is extracted from targeted
IT investment."
Penn, Schoen & Berland Associates conducted a study among 400 US and UK business
decision makers from Forbes global 2000 companies in May 2006.
Penn, Schoen & Berland Associates is an independent strategic communications
firm with offices throughout the US and UK and is a frequent pollster of top business
executives of global Fortune 1000 companies. # # #
About Nokia
Nokia is a world leader in mobile communications, driving the growth and sustainability
of the broader mobility industry. Nokia connects people to each other and the
information that matters to them with easy-to-use and innovative products like
mobile phones, devices and solutions for imaging, games, media and businesses.
Nokia provides equipment, solutions and services for network operators and corporations.
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